The help available for the Registration System includes several resources and support options:
- FATCA Registration Online User Guide: This guide provides detailed information on how to answer questions and navigate through the online system.
- How-to Videos: Short instructional videos are available on the FATCA Registration Landing Page to assist users with the system’s functionalities.
- Help Icons: Within the FATCA online registration system, help icons (question marks) provide information on particular questions or fields.
- Get Help Option: Once logged on, users can access a “get help” option from the navigation bar at the top of each page in the FATCA registration system. This option provides additional resources and contact information for further assistance.
- System Support Link: Users can report technical problems by clicking on the System Support link available on the "get help" page.
- eHelp Desk: For additional support, users can contact the IRS eHelp Desk at 1-866-255-0654.
These resources are designed to assist users in navigating and utilizing the Registration System effectively.
Sources:
Publication 4452
Publication 4453
Publication 4458
Publication 4163 (12/2023)
Publication 3909
