How can the responsible officer (RO) or points of contact (POCs) be changed

To change the responsible officer (RO) or points of contact (POCs), the following steps and procedures must be followed:

1. FATCA Account Changes:
   • Log into the FATCA account.
   • Select the "edit account" option from the home page.
   • Edit question 10 or 11 of the registration as appropriate to update the RO or POCs.
   • If there are personnel changes, the access code may need to be changed. This can be done from the home page by selecting the “Access Code – Change” option.
2. Form 8957 Instructions:
   • On Line 11a, check "Yes" and complete line 11b if the financial institution (FI) wants to appoint one or more POCs other than the RO identified on line 10.
   • The POC must be an individual authorized to receive FATCA-related information and take other FATCA-related actions on behalf of the FI.
   • The RO on line 10 is an individual authorized under local law to consent on behalf of the FI to the disclosure of FATCA-related tax information to third parties.
   • The authorization for the POC is effective until revoked by either the POC or an authorizing individual of the FI.
3. Publication 5118:
   • Confirm and update the RO information as needed. Any updates made will be saved to the registration account.
4. Publication 4206:
   • A Responsible Official (RO) is responsible for the organization’s efile operation and must ensure that the IRS has current information.
   • Changes must be reported within thirty days by updating the IRS efile Application.
5. Publication 80:
   • Notify the IRS immediately if there is a change in the business address or responsible party by completing and mailing Form 8822-B.

By following these steps, the RO or POCs can be effectively changed and updated with the IRS.

Sources:
Publication 5118 (07/2021)
Instructions for Form 8957 (06/2018)
Publication 80 (2023)
Publication 1635 (2/2014)
Publication 4206