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What are the challenges of the CAP Program

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The challenges of the Compliance Assurance Process (CAP) Program include:

  1. Resource Constraints: Limited resources can impact the timely resolution of issues, potentially delaying the process.
  2. Adversarial Relationships: A reluctance to view the other party as a partner and to adopt a less adversarial approach can elongate the process.
  3. Aggressive Timelines: The timelines set for resolving issues may not always align with the complexity of the issues at hand.
  4. Multiple Open Tax Years: Due to the complexity of certain issues, taxpayers may have more than one open filed tax year and one open unfiled tax year when the new CAP year begins.

Sources:
IRM Part 8. Appeals. Chapter 26. Alternative Dispute Resolution (ADR) Program. Section 8. Compliance Assurance Process - Fast Track Settlement
IRM Part 4. Examining Process. Chapter 60. International Procedures. Section 11. International Compliance Assurance Program

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