If your e-file return was rejected and the reject code indicated that you need an IP PIN (Identity Protection Personal Identification Number), it means that at least one Social Security Number (SSN) or Individual Taxpayer Identification Number (ITIN) on your return has an IP PIN requirement. Here are the steps you should follow:
- Identify the IP PIN Requirement: Determine whether the IP PIN requirement belongs to you, your spouse (if filing jointly), or your dependent. This information can be found in the return reject code.
- Retrieve the IP PIN:
- If you or the relevant individual has an IP PIN but you do not know it, you will need to retrieve it. You can use the IRS's "Get an IP PIN" online tool to retrieve the current IP PIN. If you do not already have an account on IRS.gov, you will need to register and validate your identity.
- If you previously created an account, you can access the "Get an IP PIN" tool and log in to your account. You may be required to verify your identity again due to increased account security.
- Alternative Retrieval Methods:
- If you are unable to retrieve your IP PIN online, you can call the IRS at 800-908-4490 for specialized assistance. An assistor will verify your identity and mail your IP PIN to your address of record within 21 days.
- Resubmit Your Return: Once you have retrieved the correct IP PIN, include it on your tax return and resubmit your e-file return.
By following these steps, you can ensure that your tax return is processed correctly and avoid further rejections due to the missing IP PIN.
Sources:
Instructions for Form 1040-C (01/2024)
Publication 535 (2022)
