If I cannot validate my identity through the Get an IP PIN tool, how else can I participate in the IP PIN Program

If you cannot validate your identity through the Get an IP PIN tool, there are several alternative methods to participate in the IP PIN Program:

1. File Form 15227:
   • If your adjusted gross income is below $73,000 for individuals or $146,000 for married filing jointly, you can file Form 15227, Application for an Identity Protection Personal Identification Number.
   • To file this form, you must have a valid Social Security number or Individual Taxpayer Identification Number and access to a telephone.
   • The IRS will call the telephone number provided on the form to validate your identity. For security reasons, the IP PIN will be assigned for the next filing season rather than the current one.
2. Visit a Taxpayer Assistance Center (TAC):
   • If you are unable to verify your identity online or through the Form 15227 process, you can schedule an appointment at a Taxpayer Assistance Center to request an IP PIN.
   • You can find the nearest TAC using the Taxpayer Assistance Locator tool or by calling 844-545-5640.
3. Contact the IRS Identity Protection Specialized Unit:
   • If you are unable to validate your identity through the online tool, by mail, or by phone, you can contact the IRS Identity Protection Specialized Unit at 800-908-4490 for further assistance.
   • An assistor will verify your identity and mail your IP PIN to your address of record within 21 days.

These alternatives ensure that taxpayers who cannot use the online tool still have access to the IP PIN Program, thereby enhancing their protection against tax-related identity theft.

Sources:
Publication 535 (2022)
Publication 4535
Fact Sheet Updates FAQs on Child Tax Credit
IRS FAQ